Carrier Appetite Detail

Travelers

Carrier website links, underwriting access points, mapped product lines, and appetite notes in one place.

Reviewed Apr 1, 2026

Country United States

This appetite summary is only a guide. Confirm eligibility, submission requirements, restrictions, and binding authority directly with the carrier or underwriter before relying on it.

Billing Inquiry Boat / Watercraft Quotes Business Auto Business Owner Package Claims Claims Status Inquiry Commercial Umbrella Direct Bill Commissions Dwelling Fire Home Initial Load Loss Run Personal Auto Policy View Website Integration Workers Comp eDocs

Details

Carrier appetite summary

HawkSoft download method: IVANS ECS HawkSoft lines: Commercial Lines: Workers Comp, Commercial Lines: Business Owner Package, Commercial Lines: Commercial Umbrella, Commercial Lines: Business Auto, Personal Lines: Personal Auto, Personal Lines: Home, Personal Lines: Dwelling Fire, Personal Lines: Watercraft, Other Downloads: Direct Bill Commissions, Other Downloads: eDocs, Other Downloads: Claims, Other Downloads: Initial Load, Real Time Integrations: Billing Inquiry, Real Time Integrations: Claims Status Inquiry, Real Time Integrations: Policy View, Real Time Integrations: Loss Run, Real Time Integrations: Website Integration HawkSoft setup instructions: Personal Lines: Agency must log in to the carrier's website. To find the current form: https://signin.travelers.com/ > Agency Tools > Personal Insurance Agency Download Support > “Enroll or Update Agency Download Preferences” Commercial Lines: Agency must call 800-842-2522 Opt #4. HawkSoft employees can send Ivans Account Setup and Download Setup requests by email to download.request@travelers.com or at DISTRIB@Travelers.com but only if the agency is unable to make their own requests.